As Clinicall Natural Health Services Inc. (“Clinicall” or “Company”), we consider the privacy and security of your personal data among our top priorities. Within this scope, we would like to inform you about your personal data to fulfill our obligation of disclosure under Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”). Personal data refers to any information that identifies or makes you identifiable.

The website www.clinicall.com.tr, owned by Clinicall, is a site that uses cookies. A cookie is a small text file primarily composed of letter and number combinations that enables the identification of the device on which it is stored.

The purpose of this Cookie Clarification Text is to inform you about the types of cookies we use on our website www.clinicall.com.tr, which automatically collect your personal data through cookies placed on your terminal devices, and how you can manage these cookies.

1. WHAT TYPES OF COOKIES ARE USED BY CLINICALL?

Cookies can be classified into three types based on their purpose, duration, and parties.

1.1. Cookies Based on Their Purpose

As Clinicall, we use four types of cookies based on their purpose: Performance (Analytical) Cookies, Targeting Cookies, Functional Cookies, and Essential (Strictly Necessary) Cookies. In mobile applications, the relevant application's SDK (Software Development Kit) is used instead of cookies. (The website www.clinicall.com.tr and the mobile application where Clinicall services are provided will collectively be referred to as "Clinicall.")

1.1.1. Performance (Analytical) Cookies: These cookies help us monitor visits and traffic to measure and improve our website’s performance, determine the most and least popular pages, and understand how customers navigate the site. All information collected by these cookies is anonymized. If you do not allow these cookies, we will not know when you have visited our site and cannot monitor its performance. For example, tracking your click frequency.

1.1.2. Targeting Cookies: These cookies, set by our advertising partners on our website, are used to offer products tailored to your preferences and interests. Targeting cookies can be used by our advertising partners to build a profile of your interests and show you relevant ads on other sites. These cookies do not directly store your personal data but allow the identification of your browser and internet device. If you do not allow these cookies, you may encounter fewer targeted ads. For example, tracking products you have added to favorites or pages you visit frequently to offer personalized product recommendations.

1.1.3. Functional Cookies: These cookies enable enhanced functionality and personalization on our website. Functional cookies may be set by Clinicall or third-party providers who provide services on our pages. If you do not allow these cookies, some or all of these services may not function properly. For example, language preference settings.

1.1.4. Essential (Strictly Necessary) Cookies: These are cookies essential for the functioning of our website and cannot be turned off in our systems. These cookies are strictly necessary to fulfill an information society service requested by the user (e.g., login, form submission, privacy preference settings). You can configure your browser to block or warn you about these cookies, but some parts of our website may not function correctly in that case.

1.2. Cookies Based on Their Duration

We use two types of cookies based on their duration:

1.2.1. Session Cookies: Also known as non-persistent cookies, session cookies are used by Clinicall to maintain session continuity. Session cookies are automatically deleted when you close your internet browser. For example, identifying that you are visiting Clinicall for the first time.

1.2.2. Persistent Cookies: Persistent cookies, which are not automatically deleted when the browser is closed, are deleted either at a specified date or after a specific period. For example, saving your login information so you don’t have to enter it each time.

1.3. Cookies Based on Their Parties

1.3.1. First-Party Cookies: Cookies directly placed on your device by the website you visit or by Clinicall.

1.3.2. Third-Party Cookies: Cookies placed on your device by third parties, such as advertisers or analytics providers in cooperation with Clinicall.

The types of cookies used may vary depending on the browser you use to access our website. For detailed and up-to-date information about the types of cookies used by Clinicall, including cookie names, types, purposes, and durations, you can access the "Cookie Preferences" button at the bottom of the homepage of www.clinicall.com.tr.

2. LEGAL BASIS AND PURPOSES FOR THE USE OF COOKIES BY CLINICALL

Clinicall processes your personal data for the purposes listed in the table accessible through the "Cookie Preferences" button at the bottom of the homepage of www.clinicall.com.tr in accordance with the legal grounds outlined in Article 5 of the KVKK.

3. TO WHOM DOES CLINICALL TRANSFER YOUR PERSONAL DATA COLLECTED THROUGH COOKIES, AND ON WHAT LEGAL BASIS?

Clinicall adheres to the principles of “need to know” and “need to use” and takes necessary technical and administrative measures while processing personal data collected through cookies according to the provisions regarding the transfer of personal data under KVKK.

4. HOW CAN YOU CONTROL THE USE OF COOKIES?

You can manage your cookie preferences by accessing the "Manage Consent Preferences" section and toggling buttons to either on or off.

Alternatively, you can manage your cookie preferences via the following methods:

• Google Chrome: Click on the "lock icon" in the browser’s address bar, and manage cookies under the "cookies" tab.
• Internet Explorer: Click on the "Tools" section in the top-right corner, then on the "Security" section to allow or block cookies.
• Mozilla Firefox: Click on the "open menu" section in the top-right corner, and manage cookies under "Privacy and Security."
• Opera: Under "Preferences," select "Advanced" and manage cookies under the "cookies" section.
• Safari: Access "Settings" on your phone, select "Safari," and manage cookies under "Privacy and Security."

You may also visit https://www.allaboutcookies.org or https://www.youronlinechoices.eu or use the "Privacy Badger" application (https://www.eff.org/tr/privacybadger) for more information on cookies.

5. HOW DOES CLINICALL PROTECT YOUR PERSONAL DATA?

Clinicall supervises and controls the personal data shared with us. As a data controller, Clinicall is responsible for establishing the necessary organization and taking and implementing technical measures to protect the confidentiality and integrity of the information as required by the relevant legislation.

6. CONTACT FOR RIGHTS AND REQUESTS

You can send questions regarding your personal data and your rights and requests under Article 11 of the KVKK via email to [email protected]. You can also apply by submitting the "Clinicall Natural Health Services Inc. Application Form" to the address Beylerbeyi Mh. Yalıboyu Cd. Deniz Hamamı Sk. No:2/1 Üsküdar / Istanbul, either in person, by notary, or by registered electronic mail (KEP) to [email protected].

Updated on: 06/11/2024